Role
Product Designer
Duration
3 weeks
Team
Product Management
Data Science
IT
Skills
UX research
XFN communication
Phone Ticketing Conversion
Adoption Experiments: Growth and Adoption Pod
When I began my time at Moveworks, I was tasked with conducting adoption experiments. What are adoption experiments? Fast-paced, impactful, low-cost, and scalable growth experiments that stem from adoption gaps in the product.
This case study focuses on increasing the adoption of Movework's ticket filing via the chatbot.
Moveworks is enterprise software that enables employees to receive instant IT, HR, and Finance help within chat platforms (e.g. Slack, Teams, etc.) via an NLU conversational AI chatbot experience.
Email for Password
Full Case Study
MOVEWORKS - MULTILINGUAL SUPPORT
Multilingual Support Adoption
Developed an initiative to increase user engagement stemming from accommodating multilingual employees.
View project
MOVEWORKS - GROWTH & ADOPTION
Developed an initiative to increase the user engagement stemming from accommodating multilingual employees.
View project
ischeier5@gmail.com
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